Foyer Pick-up Service & Returns

Rye Public Library is now offering foyer pick up of requested books and other library materials. Just reserve your materials, receive confirmation, then arrive for a no-touch pick up! Feel free to begin making your requests by phone, e-mail or through the Library catalog on Monday, with pick-ups beginning on Tuesday! We have to ask that all requests be limited to 5 items per library card at this time. We are operating with a limited crew in alternating pods in observance of the safest practices for you and our staff. We also request your continued patience as required quarantine periods will impact the turn-around time for requested materials. Though our pick up times are reduced due to work flow logistics, we’ll continue to monitor all our contact points during our normal open hours: Mon. 9-5, Tues. Wed. Thurs. 9-8, Friday 9-5 and Sat. 9-3. 
Making Requests
You are welcome to begin making requests by phone, e-mail or through the Library catalog on Monday June 8th. Call us at 603-964-8401, send a request by e-mail, or log in to your account in our catalog and place a hold as always. We will prepare your order, check it out to you, and mark it with a date and number. Next, we’ll call you to provide your pick-up number, and then you’ll have three business days to pick up [Sundays are excluded from the count]. Delivery to your car during one of our pick-up times can be arranged when we call you with your order confirmation. Requests will have to be from the Rye Public Library collection only.  Statewide inter-library loan service remains suspended at this time.  Remember, our electronic services remain available to greatly expand our print collection!
Pick-Ups
Foyer pick-up will be offered daily Mon-Fri from 10:00 AM and 5:30PM and on Saturdays from 10:00 AM to 2:30 PM.  A Library Liaison will be available during pick-up times to answer questions and monitor the procedure. We do ask that you work with us to keep everyone safe during pick-ups:   Please maintain six foot separation from others.We ask that you wear a face covering during your transaction. [masks, gloves and sanitizer will be available]Please proceed 1 at a time within the foyer. Our foyer will be open with numerically sequenced tables. Just match your number to the numbered bundles and carry out your order. Everything will be checked out to you already for our normal circulation period, and a dated receipt will be included in your bundle. Why numbers? Public libraries in New Hampshire are required to protect your privacy.  Numbers allow the public facing bundles to remain anonymous. By maintaining a one-at-a-time flow through the foyer, your privacy will be upheld in this process. In between the pick-up periods, we’ll be shelving books, preparing orders, and calling with more confirmations.

Returning Materials
Materials may be returned to the drop box (on the circle) Mon – Fri from 10:00 to 5:30 PM and on Saturdays from 10:00 AM to 2:30 PM. If you are presenting symptoms of COVID-19, please wait to return library items to the book drop until every member of your household has been symptom-free for a minimum of 72 hours.

At this time we are not accepting any donations.